Cashier I

We are currently seeking a high calibre professional to join our team as a Cashier I.

In this role you will:

• To demonstrate the ability to be efficient and effective with time
• To supervise the activities of the cash section and to monitor the balancing of cash total
• To establish good rapport and relationship with customers, handle their requests and enquiries skillfully
• To take personal accountability for decisions, actions, and risk mitigation, solving customers' problems
• To address customers' dissatisfaction and provide alternatives or solutions in accordance with Customer Response Handling Guideline
• To provide support to Customer Service Manager as and when required
• To perform other branch operational duties as assigned after banking hours
• To assist other team members to accomplish their works and keep the team on track
• To be the dual controller of cash in the branch and to open and lock up the safe
• To supervise, count, sort and prepare cash which are to be delivered to and from Main Treasury and to monitor and estimate branch cash supply

To be successful you will need:

• University graduate or Associate degree / Higher diploma / HKCEE / HKDSE holders with passes in Chinese, English, Mathematics
• Retail banking experience, with knowledge of general banking products and branch support experience
• Possess solid banking experience in cash handling and branch operations
• Self-motivated and able to work independently
• Attentive to detail and strong problem solving skills
• Adequate customer service orientation and experience
• Good understanding of branch operations, policies, procedures, practices, rules and sales compliance requirements
• Good interpersonal skills
• Good written and verbal communication skills, fluent in English, Cantonese and Putonghua

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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