Change Agent - Global Private Banking

We are currently seeking a high calibre professional to join our team as a Change Agent.

In this role you will:

• Drive project delivery of complex customer experience enhancements from design through to release proactively, balancing scope, schedule, interdependencies, budget and risks.
• Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs.
• Provide input to Business Case preparation, providing context and data to underpin assumptions.
• Be responsible for collaborating across multiple teams to deliver end-to-end value to customers: shape, deliver and embed.
• Bring structure and order to undefined and large-scale problems, making them easier to address and solve.
• Empower teams to collaborate and make effective decisions promoting adaptive planning, evolutionary development, early delivery and continuous improvement.
• Ensure risks and issues are identified, managed closely and remove project blockers from the team.
• Develop various project documentation to stakeholders (e.g. Project Plan, Status Report, Implementation checkpoints).
• Participant in various governance forums, discuss, support and lead in presenting the key project progress, annual technology plan, risk, issues and escalations.
• Contribute to post implementation reviews to demonstrate success and progress of projects.

To be successful you will need:

• Knowledge of Private banking & Wealth Business and project delivery experience.
• Strong experience of managing and implementing complex changes in banking environments.
• Proven ability to work across regions whilst maintaining a global perspective.
• Sound judgmental skills to identify and resolve problems.
• Ability to adopt a growth mindset and proactively identify and bring about change opportunities.
• Great sense of ownership and servicing mindset to ensure efficient and effective change process.
• Effective communication, inter-personal and negotiating skills.
• Excellent decision making and problem-solving ability

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to ( Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ).

Opening up a world of opportunity

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Issued by The Hongkong and Shanghai Banking Corporation Limited.

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