Change Manager - Multinational Conglomerate

Key Responsibilities:

1. Develop and Execute Change Strategies

   • Lead business change efforts by designing and implementing organisational change strategies, including stakeholder alignment, readiness, communication, training, and adoption plans.

2. Deliver Change Management Initiatives

   • Support the creation and execution of all change management deliverables, including leadership alignment, stakeholder assessments, and communication materials.
   • Conduct change impact analysis and execute mitigation plans for high-impact areas.

3. Stakeholder Engagement and Communication

   • Regularly report project status to senior leaders across multiple markets.
   • Host engagement meetings and provide clear updates across different communication layers.
   • Advise stakeholders on effective communication channels and craft impactful messages, scripts, and adoption stories.

4. Training and Enablement

   • Collaborate with product owners, SMEs, and training partners to develop learning materials and deliver enablement sessions.

5. Feedback Collection and Continuous Improvement

   • Establish feedback collection channels at various project stages, such as Kickoff, UAT, pre-launch, and post-launch, to ensure continuous improvement.

6. Risk Management and Resistance Handling

   • Identify gaps, root causes, and risks related to change initiatives.
   • Address employee change resistance and suggest actionable plans to foster adoption.

• Experience:

  • 5+ years of experience in Organisational Change Management, Digital Transformation, or related fields.
  • Demonstrated experience in managing change for large-scale digital transformation programmes.

• Technical Knowledge:

  • Familiarity with AI, automation, or data-driven technologies is an advantage.
  • Knowledge of change methodologies such as PROSCI or ADKAR is a plus.

• Skills:

  • Strong facilitation, stakeholder engagement, and communication expertise.
  • Ability to work effectively in fast-paced, multi-country, or multi-stakeholder environments.
  • Excellent analytical and problem-solving skills with a focus on driving results.

• Languages:

  • Fluent in Cantonese and English (mandatory).

• Adaptable and able to manage change in a dynamic, fast-moving environment.
• Strong leadership and relationship management skills.
• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.
• Proactive in identifying and mitigating risks to ensure smooth change adoption.

• Opportunity to work on large-scale, impactful transformation programmes.
• A collaborative and supportive work environment.
• Competitive salary and benefits.