Clerk II (Health Information and Records Office) [For Serving HA Staff Only]

Application Deadline\: 21 September 2026

Date of Issue\: 7 September 2026

Vacancy Notification Circular No. NTWC-S2609002

Rank\:                                     Clerk II 
Department/Cluster\:             Health Information and Records Office, New Territories West Cluster (NTWC)
Pay:                                        HK$27,413 to HK$38,290 (HGPS Point 9 to 15) per month including Monthly Allowance
                                               Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities :

1.    Supervise staff to perform daily duties in medical records management, release of information, patient registration, Patient Master Index management, bed management and statistics reporting.
2.    Develop and administer training programs for staff to improve work performance.
3.    Compile audit and management reports.
4.    Support managers in service improvement projects.
5.    Coordinate meeting and programs.
6.    Support 24-hour AE and admission registration services.
7.    Perform other duties as assigned by supervisors.
 

Entry Requirements:

1.    (a)    Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.
       OR    
       (b)     5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
                - Level 2 in English Language, Chinese Language and Mathematics; and
                - Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects; 
               or equivalent.

2.    3 years’ clerical experience with good knowledge of the functions and operations in one or more of the following areas:
(a)    general administration
(b)    filing and records keeping
(c)    supplies and stores
(d)    human resources
(e)    finance, accounting and statistics
(f)    data input and analyses
(g)    typing, word processing and/or Chinese word processing
(h)    telephone operation, client communication and reception service

Preferable Attributes/Exposure:
1.    Knowledge of other common office automation (e.g. E-mail, Internet/ Intranet etc.) and PC applications including MS Word, Excel, PowerPoint, and Chinese input method.
2.    Good interpersonal, organizational, supervisory and communication skills.
3.     Meticulous, attentive to details and well organized.
4.    Self-motivated, proactive and able to work independently.
5.    Knowledge in HA IT systems such as IPAS, OPAS, PBRC, CDARS and MRTS.
6.    Good command of both spoken and written English and Chinese.
7.    Some experience in process improvements and audits.
8.    Knowledge in patient registration, medical report and Patient Master Index.
 

Remarks :
1.    Please refer to https\://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
2.    Serving staff who have completed F.5/ S.5 or equivalent and have 3 years’ clerical experience within HA may also be considered.
 

Please submit application on-line on or before 21 September 2026. For enquiries, please telephone 3767 7283.