Clerk III (Family Medicine & Primary Health Care)

Application Deadline\: 9 September 2026

Date of Issue\: 26 August 2026

Vacancy Notification Circular No. NTWC-S2608007

Rank\:                                Clerk III
Department / Cluster\:       Family Medicine & Primary Health Care (FM&PHC), New Territories West Cluster (NTWC)
Pay\:                                  HK$17,611 to HK$27,413 (HGPS Pt 2 to Pt 9) per month including Monthly Allowance
                                         Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:
Perform basic clerical duties under supervision. The typical duties include:
1.    Perform shroff in-charge duty, including day-to-day operation support of FM&PHC Registration and Shroff Counter.
2.    Administrating Quota, including quota setting, adjustment and monitoring.
3.    Handling patient record, including medical report, record keeping and disposal.
4.    Handling general registry duties, including patient registration, cash handling, debt recovery, appointment booking, Telehealth connection, or other related Shroff duties, etc.
5.    Prepare monthly statistical reports & PowerPoint for all clinic services, programs, and meetings.
6.    Provide coaching and monitoring performance to junior clerical staff.
7.    Handling of public enquiry.
8.    May be required to work in different locations and perform shift duties.
9.    Other duties as assigned by supervisors.

Entry Requirements :
1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.
   OR    
    (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
       -   Level 2 in English Language, Chinese Language and Mathematics; and
       -   Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects; 
       or equivalent.
2. Ability to perform typing, word processing and/or Chinese word processing.

Preferable Attributes / Exposure :
1.    Knowledge of common office automation (e.g. operation of fax machine) and PC applications.
2.    Knowledge of other dialects (e.g. Mandarin) in the light of individual job requirement.
3.    Hands on experience of HA systems such as OPAS, ECS, CQMS, HA Go
4.    Good interpersonal skills.
5.    Relevant experience.
 

Remarks \: 

Please submit application on-line on or before 9 September 2026.  For enquiries, please telephone 3767 7283.