Clerk III (Health Information & Medical Records Office) [Queen Mary Hospital]

Remarks:
1. Please refer to https\://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to  Applicants”.

2. Serving staff who have completed F.5 / S.5 or equivalent and have 2 years' clerical experience within HA may also be considered.

3. The selected candidate may be required to perform 24-hours shift duty and to perform duties during typhoons, rainstorms and other emergencies.

Please submit your application on-line on or before 9 September 2026. For enquiries, please telephone 2255 4810.

Position:

Clerk III (Health Information & Medical Records Office)

Rank:

Clerk III

Hospital / Department:

Queen Mary Hospital, Health Information & Medical Records Office

Salary:

HK$17,611 – HK$27,413 (HGPS point 2 - 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities: 

1.      Provide patient services, including patient registration, enquiries and counter services.

2.      Handle the request for release of patient information, including medical report, data access requests and perform death documentation service.

3.      Handle health information and medical records, including record retrieval, return, filing, record keeping and other logistic support or tasks related to record service.

4.      Handle correspondence and documents, including filing and record-keeping.

5.      Input data

6.      Screen, record, and distribute incoming and outgoing correspondence

7.      Update and distribute circulars

8.      Compile data for analysis to draft reports

9.      Provide administrative support for meetings, including preparing presentation materials and taking minutes

10. Design posters to promote various topics for staff

Entry Requirements:

1.

(a)     Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent; OR

(b)     5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

• Level 2 in English Language, Chinese Language and Mathematics; and
• Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects / Grade E in Other Language subjects; or equivalent;

2.

Ability to perform typing, word processing and / or Chinese word processing.

Preferable Attributes / Exposure:

1.

Experience in providing administrative support in hospital preferred.

2.

Knowledge of common office automation, PC applications and HA IT systems, including but not limited to Medical Records Tracing System (MRTS), Out-patient Appointment System (OPAS) and Inpatient Administrative System (IPAS).

3.

Knowledge of other dialects (e.g. Mandarin) in the light of individual job requirement.

4.

Good communication, interpersonal and organization skills.

5.

Relevant experience.