Clerk III (Health Information and Records Department)

Post\: Clerk III 

Rank: Clerk III

Hospital/ Department\: Kwai Chung Hospital / Health Information and Records Department

Pay\: 

HK$17,611 - HK$27,413 (HGPS Point 2 - 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1.    Perform clerical duties including patient valuables (PV) handling, patient registration, issues on Patient Master Index (PMI), request of medical reports and data access, etc.

2.    Perform receptionist duties and answer internal and external enquiries.

3.    Manage PV records and medical records including filing, retrieval, tracing and disposal, etc.

4.    Handle data input, verify and compile statistics.

5.    Handle correspondence and documents including filing and record keeping.

6.    Screen, keep record of and distribute incoming / outgoing correspondence.

7.    Perform any other duties assigned by supervisors.

Entry Requirements:

1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.

OR

(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

- Level 2 in English Language, Chinese Language and Mathematics; and

- Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects / Grade E in Other Language subjects; or equivalent.

2. Ability to perform typing, word processing and/or Chinese word processing.

Preferred Attributes / Exposure:

1.    With working experience in handling patient valuables, medical records management and public enquiries.

2.    Knowledge of and experience in HA systems such as PVIS, IPAS, OPAS, CMS, MRTS and PDARTS would be an advantage.

3.    Knowledge of other common office automation (e.g. E-mail, Internet/Intranet etc.) and PC applications (e.g.MS Word, Excel, Pivot Table, V look up, PowerPoint and Chinese Word Processing).

4.    Good command of both spoken and written English and Chinese (Mandarin).

5.    Able to handle multi-tasks and work under pressure.

6.    Honest, reliable, self-motivated, independent, good interpersonal skills and pleasant personality.

Remarks:

1.    Please refer to https\://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

2.    Serving staff who have completed F.5 / S.5 or equivalent and have 2 years' clerical experience within HA may also be considered.

Please submit application online on or before 25 August 2026. For enquiries, please telephone 2990 4176 / 2990 4178.