Clerk III (Health Information & Records Office) [Grantham Hospital]

Position:

Clerk III (Health Information & Records Office)

Rank:

Clerk III

Hospital / Department:

Grantham Hospital / Health Information & Records Office 

Salary:

HK$17,611 – HK$27,413 (HGPS point 2 - 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities: 

To assist in day-to-day operational and supervisory function at Hospital level in the following areas:

1.    

2.

Provide patient services, including admission, patient registration, enquiries and counter services.

Operate telephone system, paging system for disseminating messages to hospital staff and all relevant communication system.

3.

Handle health information and records.

4.

5.

Handle the request for release of patient information, including medical report and data access requests etc.

Provide administrative support to the Department, including compilation of statistics and management reports, and taking meeting notes, etc.

6.

7.

Handle public feedback, including complaint, appreciation and suggestions.

Perform shift duties and is required to report duty during adverse weather and other emergencies.

8.

9.

Supervision of junior colleagues.

Perform any other duties as assigned by supervisors.

Entry Requirements:

1.

(a)    Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and

            Mathematics, or equivalent; OR

(b)     5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

(i)         Level 2 in English Language, Chinese Language and Mathematics; and

(ii)        Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects / Grade E in Other Language subjects; or equivalent;

2.

Ability to perform typing, word processing and / or Chinese word processing.

Preferable Attributes / Exposure:

1. Experience in providing administrative support in hospital preferred.
    
2. Knowledge of common office automation, PC applications and HA IT systems.
    
3. Knowledge of Mandarin or other dialects is an advantage.
    
4. Good communication, interpersonal and organization skills.
    
5. Relevant experience.