Client Coverage Manager - Hang Seng Index - Hang Seng Bank (HK)

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Hang Seng Indexes Company Ltd

Hang Seng Indexes Company Limited (HSIL), a wholly-owned subsidiary of Hang Seng Bank, is the leading index provider for the Hong Kong and mainland China markets. We calculate the internationally recognised Hang Seng Index (HSI) and Hang Seng China Enterprises Index (HSCEI) and continue to broaden our index range to meet a wide spectrum of investor demand for different index investment solutions. At present, we compile over 2,000 real-time and daily indexes covering both Hong Kong and mainland China.
Our company comprises a team of professionals who strives for delivering quality, efficient and world-class index compilation services to customers and financial institutions around the world. We offer a wide range of work and learning opportunities through our businesses and job scopes, covering Client Management, Product, Management Office as well as Information Technology.

We are currently seeking a high caliber professional to join our team as Client Coverage Manager.

Principal responsibilities

• Develop and maintain strong relationships with institutional clients, including investment banks, asset management companies and information vendors, understanding their demands to develop index-linked investment products and to subscribe data & analytics services
• Deliver sales targets, regularly tracking performance and adjusting strategies as needed
• Keep abreast of market developments and trends across different markets/sectors, identifying opportunities and to prioritizing sales leads accordingly
• Dig deep into client relations to identify new opportunities for upselling or cross-selling index products/services
• Collaborate with Product to prepare and present index proposals, leading negotiations to secure and conclude the deals with agreement signed
• Work closely with Marketing, Product, Client Services to ensure alignment and effective delivery of solutions to institutional clients

Requirements

• Proven experience in banking and financial industry, with a focus on institutional accounts or B2B sales
• Proven track-record in achieving and exceeding business targets, demonstrating effectiveness in driving revenue growth
• Strong interpersonal skills to build and maintain relationships with clients and internal teams.
• Good command of written and spoken English and Chinese (Cantonese & Putonghua)
• Strong communication, negotiation, presentation skills with experience in working with executive level
• Strong sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

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Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

HSIL