Client Service Executive

Company : Chubb

Job Type : Full Time

Hong Kong

Number of Applicants

000+

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Job Description - Client Service Executive

Job Description

Responsibilities

Handle policy administration tasks for Outwards Business including new or renew policies issuance, endorsement issuance and related documentation
Managing end to end process from requirements collection, implementation instruction till policies issuance and premiums transaction
Handle enquiries from other countries or territories or external parties for multinational insurance program
Work closely with Global Client Executive's and underwriters to deliver agreed client service standards
Monitor the team's performance to ensure the service standard could be matched
Communicate with brokers and other external parties
Work closely with other Chubb offices and network partners, credit control and other departments to ensure resolution of accounting and processing problems
Assist where required with ongoing projects that are identified throughout a given year for better improvement to the Global Services Department
Support Inwards team when required from drafting local policy to premium settlement
Incidental work that may be required to be completed that may be outside the scope to day to day work requirements

Qualifications

Requirements

Bachelor degree in any discipline, major in Accounting is an advantage
1-2 years of work experience in policy administration or accounting
Conscientious, with strong attention to detail and sense of accuracy
Good command in both spoken and written English and Cantonese
Proactive, independent, self-motivated, self-discipline and strong interpersonal skills
PC literate in MS Word, Excel and Access

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Client Service Executive

Job Description - Client Service Executive

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