Client Service Manager (MPF/ORSO)

Salary :

$45,000 - 660,000 monthly

Company : Michael Page

Job Type : Full Time

Hong Kong

Number of Applicants

000+

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Job Description - Client Service Manager (MPF/ORSO)

Leading financial institution
Great career path

About Our Client

The hiring company is a well-established organization within the insurance industry. As part of a large organization, it is known for its strong presence and expertise in the banking and financial services sector.

Job Description

Building and maintaining strong relationships with key clients to ensure satisfaction and loyalty.
Managing client queries and resolving issues efficiently and professionally.
Collaborating with internal teams to ensure seamless service delivery and client support.
Monitoring client accounts to identify opportunities for growth and improvement.
Preparing and presenting detailed reports to clients and management.
Ensuring compliance with industry regulations and company policies.
Providing training and guidance to junior team members when required.
Proactively suggesting process improvements to enhance client service operations.

The Successful Applicant

Relevant experience in the insurance or banking and financial services industry.
Strong communication and interpersonal skills to manage client relationships effectively.
A detail-oriented mindset with strong problem-solving abilities.
Proficiency in customer service management tools and systems.
Knowledge of compliance and regulatory requirements in the insurance industry.
Ability to work in a fast-paced environment while maintaining high-quality service standards.

What's on Offer

Competitive annual salary
Opportunity to work in a leading company within the insurance industry in Hong Kong.
Permanent position with career growth potential.
Collaborative and professional work environment.

Original job Client Service Manager (MPF/ORSO) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Client Service Manager (MPF/ORSO)

Job Description - Client Service Manager (MPF/ORSO)

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