Client Services Manager, Private Banking

Company : Bank Of China (Hong Kong) Limited

Job Type : Full Time

Hong Kong

Job Description - Client Services Manager, Private Banking

Responsibilities:

Provide all-rounded support to Private Banking Relationship Manager
Receive investment instructions from clients and transmit same for accurate and timely execution and at all times ensure high service quality
Assist RM or Senior RM to open accounts for clients and to conduct KYC
Assist RM or Senior RM to prepare credit applications for clients
Attending to general client queries; liaise with internal and external parties to fulfill client requests and administrative follow-up
Prepare ad-hoc and regular internal reports for senior management
Fully compliant with regulations and Group policies and guidelines, and to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity

Requirements:

Degree holder or above with major in Finance or related discipline
At least 6 years solid working experience in serving personal banking clients, of which at least 3 years in private banking
Familiar with investment products in private banking field
Interpersonal skills - communicating effectively and provide value adding advice to others, influencing, supervising effectively
Able to analyze situations, prioritize and implement processes effectively
Strong character and able to work under stress
Good command of both verbal and written English and Chinese

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Client Services Manager, Private Banking

Job Description - Client Services Manager, Private Banking

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