Consultant (System Engineer) - IES - Hong Kong

About the Business

Our industry-leading IT and technology specialists will guide your organization through end-to-end redesign and modernization of your application, platforms and business process to give rise to new capabilities and empower your business.

Work you'll do

• Install and configure new Servers and users workstations


• Maintain and perform troubleshooting on user workstations and Servers


• Interact and follow up with vendors and government departments for maintenance and fault reported for any computer equipment and software until case completed


• Maintain the inventory record of the computer equipment


• Provide technical assistance for relocating/establishing computer equipment


• Perform day-to-day LAN Administration jobs,


• Manage and configure network devices such as routers, switches, and firewalls


• Implement and manage security policies and procedures to ensure the integrity and confidentiality of data


• Perform regular system backups and ensure data recovery processes are in place


• Monitor system performance and proactively identify and resolve potential issues


• Document and maintain system configurations, procedures, and policies


• Train and assist end-users in the use of hardware and software


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#LI-JT

We are looking for someone with

• Higher Diploma or Bachelor's degree in Computer Science, Engineering or equivalent


• At least 4 years of experience in one or more of the following:
  
  
  
  • Performing LAN Administration jobs
  
  
  • maintaining and performing troubleshooting of Microsoft Windows or Linux servers
  
  
  • Supporting Windows system services including DHCP, DNS, and Active Directory
  
  
  
  


• At least 2 years of experience in one or more of the following:
  
  
  
  • Providing help-desk and technical support for Microsoft Windows workstations
  
  
  • Supporting standard office applications including MS Outlook and MS Office
  
  
  • Supporting MDM service and mobile devices (in particular iOS devices)
  
  
  • Supporting server hardware and network equipment
  
  
  • Supporting VPN
  
  
  • Monitoring of LAN/WAN/VPN network performance
  
  
  • Troubleshooting hardware, software, networking, and configuration problems in PCs and notebooks
  
  
  • Managing centralised backup system, e.g. ArcServe R16 or above
  
  
  
  


• Below support experience is preferred:
  
  
  
  • Prior support experience in Government department(s)
  
  
  • Maintaining and supporting websites using tools like Adobe Dreamweaver, HTML, CSS, JavaScript, and ASP
  
  
  
  


• Holder of below professional certifications is a definite advantage:
  
  
  
  • Microsoft Certified System Engineer (MCSE) or Microsoft Certified Technology Specialist (MCTS) or equivalent
  
  
  • Cisco Certified Network Associate (CCNA)
  
  
  • IBM Certified System Administrator (CLP) - Lotus Notes and Domino