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Consultant (System Engineer) - IES - Hong Kong

icon building Company : Deloitte
icon briefcase Job Type : Full Time

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Job Description - Consultant (System Engineer) - IES - Hong Kong


About the Business

 


Our industry-leading IT and technology specialists will guide your organization through end-to-end redesign and modernization of your application, platforms and business process to give rise to new capabilities and empower your business.


Work you'll do


  • Install and configure new Servers and users workstations

  • Maintain and perform troubleshooting on user workstations and Servers

  • Interact and follow up with vendors and government departments for maintenance and fault reported for any computer equipment and software until case completed

  • Maintain the inventory record of the computer equipment

  • Provide technical assistance for relocating/establishing computer equipment

  • Perform day-to-day LAN Administration jobs,

  • Manage and configure network devices such as routers, switches, and firewalls

  • Implement and manage security policies and procedures to ensure the integrity and confidentiality of data

  • Perform regular system backups and ensure data recovery processes are in place

  • Monitor system performance and proactively identify and resolve potential issues

  • Document and maintain system configurations, procedures, and policies

  • Train and assist end-users in the use of hardware and software

  •  


#LI-JT

We are looking for someone with


  • Higher Diploma or Bachelor's degree in Computer Science, Engineering or equivalent

  • At least 4 years of experience in one or more of the following:

    • Performing LAN Administration jobs

    • maintaining and performing troubleshooting of Microsoft Windows or Linux servers

    • Supporting Windows system services including DHCP, DNS, and Active Directory



  • At least 2 years of experience in one or more of the following:

    • Providing help-desk and technical support for Microsoft Windows workstations

    • Supporting standard office applications including MS Outlook and MS Office

    • Supporting MDM service and mobile devices (in particular iOS devices)

    • Supporting server hardware and network equipment

    • Supporting VPN

    • Monitoring of LAN/WAN/VPN network performance

    • Troubleshooting hardware, software, networking, and configuration problems in PCs and notebooks

    • Managing centralised backup system, e.g. ArcServe R16 or above



  • Below support experience is preferred:

    • Prior support experience in Government department(s)

    • Maintaining and supporting websites using tools like Adobe Dreamweaver, HTML, CSS, JavaScript, and ASP



  • Holder of below professional certifications is a definite advantage:

    • Microsoft Certified System Engineer (MCSE) or Microsoft Certified Technology Specialist (MCTS) or equivalent

    • Cisco Certified Network Associate (CCNA)

    • IBM Certified System Administrator (CLP) - Lotus Notes and Domino




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