COO Office - Associate/ Associate Director

Responsibilities:

Project management

· Manage small to medium sized projects ranging from business venture, market entry, strategic partnership, policy formation to IT infrastructure enhancement etc.

· Prepare project artifacts across project lifecycle (e.g. terms of reference, project plan) to achieve robust governance, efficient execution and effective communications

· Foster decisions, consensus and communications across project team members through steering committee meeting, working group meetings and other means

· Adopt industry best practice to identify, document, and mitigate project risks and resolve issues when they come up

Change management

· Help articulate management's directives and head-office’s requests for communications, discussions and execution

· Formulate proposal to achieve firm wide priorities such as management restructuring, corporate governance review, target operating model formulation, brand refresh etc.

· Critically assess different options for achieving firm wide priorities based on commercial, financial, compliance and other considerations

· Develop reports to track status of change management initiatives, mobilize action owners to execute the tasks timely, and escalate risks / issues encountered

Strategic planning & analysis

· Deliver independent advice to the management on the firm’s performance, opportunities & threats, emerging industry trends and ad-hoc queries

· Utilize desktop research, interview with subject matter experts and other means to gather facts and data to substantiate / validate hypotheses

· Write clear, concise and compelling strategy report (and other forms of deliverables) by adopting storytelling approach and systematic frameworks

· Contribute to formulation and annual review of mid-to-long term strategic plan when appropriate

Country management & operational risk governance

· Develop dashboards to monitor development, performance and governance of country offices (Singapore, Tokyo, London, New York etc.)

· Provide assistance to business lines and country offices in initiatives involving cross department and/or cross border collaborations

· Act as “1.5” line of defense to facilitate communications and cooperation between 1st line of defense (business line) and risk steward (risk management, compliance etc.)

· Support manager to act as chief-of-staff to COO in incident management, operational risk governance and other matters

Requirement:

· 5-6 years of relevant working experience (for associate role) or 8+ years of relevant working experience (for associate director role)

· Open to candidates who are management consultants, corporate / business strategists, project managers (not IT PM) and business management professionals

· Capability of dealing with a wide range of stakeholders of different seniority, cultural background, or technical background

· Prior exposure to the environment and products of investment banks, private banks, corporate banks, asset managers, retail / commercial banks etc.

· Good command of Mandarin and English (Cantonese is a plus)