Credit Card Business Manager

Company : Bank Of China (Hong Kong) Limited

Job Type : Full Time

Hong Kong

Job Description - Credit Card Business Manager

Responsibilities:

Contribute and support to credit card business strategy implementation. Optimize and digitalize the process of credit card products end to end business model to improve the online customer experience of credit card products
Analyze qualitative and quantitative data from various sources to identify areas of improvement and coordinate with relevant units to streamline and optimize imperfect processes
Monitor review to improve customer experience for credit card process
Coordinate with various stakeholders to ensure policies and procedures implemented are compliant to group policies and regulatory requirement
Assist to formulate the annual work plan and expenditure budget

Requirements:

Bachelor Degree or above
Minimum 5 years of relevant experience at AM level or above, preferably with experience in banking digitalization
Familiar with credit card products and business operations
Proficient in spoken and written Chinese (including Mandarin) and English
Strong communication and interpersonal skills
Competent in MS Office applications, including Word, Excel, PowerPoint etc.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .

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Credit Card Business Manager

Job Description - Credit Card Business Manager

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