Credit Management, Senior Analyst

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role
• To maximize debt recovery through inhouse collection actions
• Well prepare and handling litigation matters in Small Claims Tribunal
• Closely follow up administrative works regarding debt collection agencies
• Properly conduct Inhouse collection actions according to the guideline

Roles and Responsibilities:

• Make dunning calls to debtors
• Respond to enquiries from former agents via phone or email
• Prepare demand notices for debtors
• Manage litigation matters handled by the Small Claims Tribunal
• Assign cases to debt collection agencies
• Handle administrative tasks related to debt collection agencies
• Assist the team in driving automation initiatives

Minimum Job Requirements:

• Secondary education or above with minimum 3-5 year's relevant experience
• Good telephone manner, mature and able to work independently
• Good communication and interpersonal skills
• Good PC skills

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.