Customer Account Representative (HK) (0033 Mar 2025)

• Pursue sales leads, visiting existing and new customers to meet sales target levels.
• Negotiate prices, delivery times and other related details within limits of authority and conclude sales orders to meet revenue targets
• Assess customer needs and suggest appropriate products and services.
• Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
• Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
• Develop and implement sales tactics and TTO action plans with line manager’s approval
• Meet or exceed sales budgets
• Plan and execute regularly scheduled customer visits in agreement with management
• Produce and file appropriately visit reports from all customer meetings.
• Collect all relevant market and customer information and feedback and share information internally in order to improve effectiveness of market strategies
• Build excellent customer relationship management and develop thorough knowledge of all relevant stakeholders at our customer’s organizations, commercial and technical, who impact their business activities and decisions
• Promote service contracts
• Actively follow-up all quotations.
• Actively investigate and report back on customers product Installed Base (IB)
• Stay informed regarding Order/Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
• Actively pursue collection of account receivables with support of local controller
• Accept, execute and deliver other projects as assigned by management for the benefit of the company

• Bachelor’s degree in engineering, marine or business

• 3-5 years in sales experience in Marine, Offshore or other relevant field
• Competencies
• Google Workspace
• Work Independently

Chan Chee Meng

EA 07C3069

R1110620