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Customer Care Associate (French Speaker)

icon building Company : Apm Monaco
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Care Associate (French Speaker)

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

About the Role:

  • Office and Home based.
  • 5-day work per week (shift basis, including evening, weekend and/or public holiday).
  • Shift hours (7am-4pm / 10am-7pm / 4pm-1am / 7pm-4am / 10pm-7am).
  • Fresh graduate are also welcome.

Responsibilities:

  • Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries.
  • Liaise with Logistics, After Sales Service and global boutiques on daily basis.
  • Follow up the offline store enquiries and complaints.
  • Other ad-hoc projects assigned by the manager.
  • Minimum 1 year relevant experiences in customer service/ luxury retail field.
  • Proficient with MS Office.
  • French speaker is a must.
  • Fluent in English. Any other language will be a bonus.
  • Able to work independently with minimal supervision.
  • Strong sales-oriented mindset.
  • Proactive, patient and committed.
  • Great communication and interpersonal skills.
  • Immediately available is highly preferred.

This role is based in Hong Kong. Working Holiday Visa Holder is most welcome to apply!

Why Join APM?

•⁠ ⁠Global, Dynamic Team: Diverse and energetic workforce.

•⁠ ⁠Growth Opportunities: We support your professional development.

•⁠ ⁠Collaborative Culture: Teamwork and open communication.

•⁠ ⁠Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

Don't wait to join APM Monaco! Click on APPLY NOW!

Original job Customer Care Associate (French Speaker) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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