Customer Service & Policy Administration Officer

Customer Service & Policy Administration Officer

Our company is committed to providing excellent service and supporting policy administration within a collaborative and professional environment. The role involves supporting customer inquiries and managing policy-related processes, ensuring smooth operations on a day-to-day basis. This position is vital in maintaining client satisfaction and operational efficiency within our team.

Role Overview:

The Customer Service & Policy Administration Officer plays a key role in delivering high-quality customer support and handling policy administration tasks to support the organisation's operations and customer relations.

Key Skills & Experience:

• Experience in call center environments or customer service roles

Key Responsibilities:

• Responding to customer inquiries and providing support as needed

• Managing policy administration processes to ensure accuracy and compliance

• Handling day-to-day communication with clients and internal teams

Requirements:

• Right to work in the designated location

• Availability for onsite work

• Experience in a call centre environment or similar role

Nice to Have (Optional):

• [No optional skills provided in the current job record]

If you meet the criteria and are interested in this opportunity, please apply today.