Customer Service Coordinator (5-day work, Shatin)

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.

The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.

With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.

For details, please visit to our company web site at

Responsibilities:

• Maintain and manage the Sales Order functions, including maintaining the SO, following up projects, shipment, and delivery, and issuing of invoices 
• Handle delivery process to achieve on-time delivery targets
• Coordinate with internal and external parties to ensure smooth and efficient delivery of products or services
• Handle customer inquiries regarding project status, shipment schedule, and invoices

Requirements:

• F.5 / HKDSE or above
• 1 year of experience in customer service or administration (Candidates with no experience are also welcome)
• Knowledge of SAP application is an advantage
• Good customer service and communication skills
• Proficiency in Microsoft Office applications
• Demonstrate a cheerful and positive attitude, as well as being responsible, polite and helpful
• Immediate available is preferred

We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking "Apply Now".

To learn us more, please visit our website:

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.