Customer Service Lead - Financial Printing

A new opportunity is now available for professional within the Financial Printing industry! This is a newly created Customer Service team Lead position for the company.

Client Details

Our client is a market leader providing professional financial printing service in Hong Kong. With their established brand and expanding business plan, they are looking to enhance their customer service team by looking for a customer service professional to join their team. This is a great opportunity for experienced professionals in the industry to join as their Customer Service Lead.

Description

This Customer Service Lead will be the first contact point of company's customers regarding on enquiry and requests. This person will report directly to the senior management of the company. As a CS Lead, this role will work very closely with the sales, design, editor and operation teams to take lead of the project and ensure the smooth execution. This is a leadership position, you will be working closely with another customer service lead in the team to supervise a team of 8-9. Shift work is required for this position.

Profile

The successful applicant must have at least 5 years of customer service management experience in Financial Printing Industry. You must demonstrate your experience in account management and project management. The successful applicant should be an independent and mature leader. Written and Spoken English and Chinese are essential for this position.

Job Offer

This company offers the successful candidate an attractive package of remuneration. This is a great opportunity to work in a growing company.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sherman Sung on +852 3412 4855