Job Description - Customer Service Manager, GBA Corporate Banking
Job Responsibilities
Provide sales services to customers including account openings, AML checking, deposit quotation, remittance & banking
Coordinate and track internal business reporting of the business unit
Cross-sell bank's customer products, if any, to potential customers
Act as coordinator for the Department to liaise with customers and other departments in daily operations
Perform ad-hoc tasks as assigned
Job Requirements
Secondary education level or above
Relevant working experience in banking operations: loans administration/deposits/account opening/e-banking services and etc; preferably with front-line or customer service /bills operation experience
Good business sense, excellent communication and interpersonal skills
Mature and self-driven
Self-motivated, independent and able to work under pressure
Conversant in MS Office Applications
Good command of both written and spoken English and Chinese
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