Customer Service Officer

Company : Bank Of China (Hong Kong) Limited

Job Type : Full Time

Hong Kong

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Customer Service Officer

Responsibilities:

Champion the one-stop personal banking services at branches
Deliver quality customer services through counter transactions
Identify existing and prospective customers' needs of financial services, including both products and services
Grasp opportunities to cross-sell appropriately
Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
Support back-end branch operations

Requirements

Secondary School graduate or above
Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
Strong sense of result orientation
Strong in delivering quality services to diverse customer types
Outgoing, proactive and with strong eagerness to learn
Strong communication skills and attention to details
Proficiency in English and Cantonese as well as fluency in Putonghua

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .

Original job Customer Service Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Customer Service Officer Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Customer Service Officer Jobs in Hong Kong

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Service Officer

Job Description - Customer Service Officer

Similar Customer Service Officer Jobs in Hong Kong

Mobile Apps