Customer Service Officer (Client On-boarding)

Responsibilities:

• Assist business units to onboard institutional and corporate clients.
• Handle clients’ inquires and complaints.
• Responsible for verification on the Customer Due Diligence (CDD), Know Your Client (KYC), Name Screening, Risk Level Assessment of new and existing clients
• Ensure timely, complete and accurate documentation review for all client account opening records (including both individuals and corporates)
• Conduct periodic review on the existing client information
• Clients’ static data input and data maintenance
• Work closely with Compliance, Business and related departments regarding all clients’ data issue
• Participate in various projects such as data system upgrade, FATCA, CRS, AML name screening and other upcoming regulatory projects as required
• Assist to formulate the daily client onboarding workflow and streamline the departmental procedures manual
• To perform ad hoc projects as required

Requirements:

• Degree holder in Business, Finance or other related disciplines
• 3 - 5 year of relevant experience in Client Onboarding and CDD / KYC / AML in investment and securities business
• SFC License holder of Type 1 and 2 is highly preferred
• Sound knowledge of local and regional rules and regulations for financial institution
• Detail-minded and able to cope with data work
• Proficient in MS Office applications (e.g. Word, Excel, PowerPoint) and Chinese word processing
• Good command of written and spoken English and Chinese, fluency in Putonghua
• Independent, self-initiative and good interpersonal skills
• Candidate with more experience will be considered as Senior Officer.

Attractive remuneration will be offered to the right candidate. Interested parties please email your full resume with present & expected salary and date of availability via "APPLY NOW".

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