Customer Service Officer / Customer Relationship Specialist (Labels)

Responsibilities:

• Establish and maintain good relationship with customers by provision of one-stop quality service.
• Pro-actively follow up the order status with customers, handle customers' enquiries and provide after-sales service to meet customers' satisfaction.
• Liaise with customers on Sample Development. 
• Ensure timely delivery of quotations and samples with manufacturing units on sample making and production. 
• Maintain master file for the printing products and print job records.

Requirements:

• Diploma holder or University graduated with advance level of Microsoft Applications.
• 2+ yrs relevant experience in printing & labeling / garment & apparel industry.
• Knowledge of ERP is preferred.
• Manage to prioritize job tasks with attention to details in a fast-paced environment.
• Basic knowledge in Shipping Operations is an advantage.
• Good command of spoken & written English, Chinese (Cantonese, Mandarin).
• Fresh graduate is also welcome

We offer 5-day work and group medical & life insurance. Interested parties please submit the full resume with expected salary and available date by clicking "Apply Now".

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