CUSTOMER SERVICE SENIOR ASSOCIATE (5-Day Work)

TIMES SQUARE is a subsidiary of the Wharf Real Estate Investment Company Limited specializing in prime office and retail property management.

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interested parties are invited to send full resume by clicking apply now button.

招聘日2024 年7月11-12日 (星期四及五)

地點：九龍鑽石山荷里活廣場1樓明星廣場

時間：上午11時30分至下午6時

有意出席招聘日，可 按此登記。

Responsibilities:

• To handle enquiries and complaints from shoppers / tourists about the shopping mall
• To offer assistance / services to shoppers as needed in a helpful manner
• Shift duty from 9:00 a.m. to 10:15 p.m. is required

Requirements:

• Passionate in retail and hospitality work
• Pleasant, proactive and customer-oriented with good manners
• F. 5 / DSE / Diploma holder or above preferably in Hospitality / Travel / Business-related disciplines
• 1 - 2 years of experience in customer service, hospitality or sales industry
• Fresh university graduates with some part-time experience in customer service field will also be considered
• Good command of spoken Cantonese, English, Putonghua

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL by clicking Apply Now button.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)