Customer Services Executive (Shipping)

Responsibilities:

• Provide quality customer services to clients of International Air Courier Division
• Handle phone-in and email enquiries and shipment orders
• Handle import and export shipment documents
• Maintain shipment / delivery orders and records in database system
• Liaise and coordinate with internal parties, customers and service agents in Hong Kong, China and overseas
• Perform ad-hoc tasks assigned by team head/manager

Requirements:

• Higher Diploma holder or up in any discipline
• Working experience in freight forwarder / customer service experiences especially in Logistics would be an advantage
• Well-organized, outgoing, hardworking, quick learner and detail-minded
• Good communication and interpersonal skills
• Fluent in written and spoken Cantonese, Mandarin and English
• Proficient in Microsoft Word, Excel and Outlook
• Fresh Graduate is welcome

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