Digital Manager

About FundPark:

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the Role:

As a Digital Manager, you will be a strategic business partner, bridging product vision with technical execution. You’ll lead the design, development, and delivery of digital tools (client portals, core systems, marketing platforms) to achieve business goals. Embedded in agile squad teams, you’ll collaborate with Product Owners, UI/UX designers, BAs, and Tech Leads to validate ideas, design solutions, and orchestrate cross-functional resources (frontend, backend, data, QA) for flawless delivery.

What you need to do:

1. Strategic Partnership & Roadmap Alignment

• Partner with Product Owners to align financial product rollout roadmaps with digital capabilities.
• Translate business objectives into actionable digital initiatives (e.g., client portal enhancements, API integrations).
• Prioritize features and define MVP scope to balance speed, quality, and value.

2. Digital Product Development

• Lead end-to-end design and build of digital tools/services (client-facing platforms, internal systems).
• Ensure seamless integration with core financial systems (e.g., payment gateways, risk engines).
• Champion user-centric design by collaborating with UI/UX teams to validate prototypes and workflows.

3. Squad Team Leadership

• Discovery Phase: Facilitate workshops with stakeholders (BA, UI/UX, Tech Leads) to validate ideas, define requirements, and design scalable solutions.
• Delivery Phase: Mobilize and manage cross-functional resources (frontend, backend, QA) to deliver outcomes on time and within budget.
• Mitigate risks, resolve blockers, and ensure alignment with compliance/security standards.

4. Performance & Optimization

• Define KPIs (e.g., user engagement, conversion rates, system uptime) and monitor post-launch performance.
• Iterate on digital solutions using data-driven insights and stakeholder feedback.

• 8+ years in digital product management/technical project management, fintech experience required.
• Proven track record in delivering client portals, financial systems, or SaaS platforms.
• Strong technical acumen: Understand APIs, cloud infrastructure, frontend/backend architectures, and data flows.
• Agile/Scrum expertise with tools like Jira, Confluence, or Figma.
• Exceptional stakeholder management skills; ability to influence Product, Tech, and Marketing teams.
• Bachelor’s degree in Computer Science, Business, Engineering, or related field.
• Certifications such as PMP, Scrum Master, SAFe; experience working with DevOps/CI/CD pipelines would be advantageous.