Digital Platform Manager - Digital Onboarding

Company : Hsbc

Job Type : Full Time

Hong Kong

Number of Applicants

000+

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Job Description - Digital Platform Manager - Digital Onboarding

We are currently seeking high caliber professionals to join our team as Digital Platform Manager - Digital Onboarding .

Principle Responsibilities

Drive the delivery of digital onboarding journey under Agile methodology and maximize business growth
Act as a Product Owner to drive the end to end solution design from front-end to back-end, prioritize product backlog, translate strategies to development tasks
Be responsible to write epics and user stories, define acceptance criteria, identify risks and issues to ensure in compliance with local, Global and regulatory standards and policies
Able to execute an idea from initiation, discovery, design, development to launch through collaboration with various stakeholders, including business users, scrum master, UX/UI, technology, first/second line of defense and external vendors
Manage sales analytics and data-driven insights to provide recommendation for performance improvement, including but not limited to improve conversion, refine communication strategies to grow digital customers, and leverage data to enhance Customer Life Cycle Management
Build strong relationship with cross-functional teams to ensure the scrum team and wider team are all aligned to ensure success, and everyone understands the priorities and end state vision of the product
Deliver an excellent digital journey through keeping track of industry trends, analyzing web analytics, and understanding customer behaviours

Qualifications

University degree in Business Administration, Information Technology, or a related discipline

Minimum of 5 years' experience in digital banking products / project management
Great sense of ownership, strong analytical, problem solving skills and excellent attention to detail
Ability to interpret data and make data-driven decisions
Experience with project delivery in agile methodology and practices
Proficiency in both English and Chinese

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Digital Platform Manager - Digital Onboarding

Job Description - Digital Platform Manager - Digital Onboarding

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