E-Commerce Operations Manager

Company : Linjer

Job Description - E-Commerce Operations Manager

***We can sponsor visas for qualified candidates!***

About Linjer
Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.

We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!

What Linjer offers

A multicultural and inclusive team culture
Talented and passionate colleagues committed to excellence
A predictable 9am-6pm work schedule (night/weekend work exceedingly rare and only for the biggest emergencies)
Accelerated career growth opportunities for high achievers
Visa sponsorship for exceptional talent ready to join our family

**********************************************

Who we’re looking for
We are seeking a detail-oriented and proactive Ecommerce Operations Manager to join our fast-growing team. In this hands-on role, you will manage daily ecommerce logistics, coordinate with 3PL partners, oversee inventory and returns, and ensure timely, cost-effective delivery to provide an exceptional customer experience.

The position is full-time in our Hong Kong office.

Responsibilities

Serve as the primary liaison with our 3PL partners to ensure seamless and efficient daily operations
Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution
Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries
Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement
Manage the returns process by overseeing returns providers and coordinating with our 3PL to ensure smooth handling
Lead and supervise physical returns processing activities at our 3PL facilities to maintain quality and efficiency

Who you are

Professionally fluent in English
Bonus: Professionally fluent in Cantonese
Experience level is flexible; we tailor the role to match your seniority and skills
Detail-oriented with strong organizational and multitasking abilities
Tech-savvy and quick to learn new software and tools
A collaborative team player who works well with others
Mature, responsible, and exercises sound judgment in decision-making
Coachable, eager to learn, and committed to continuous personal and professional growth

Original job E-Commerce Operations Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar E-Commerce Operations Manager Jobs in Hong Kong

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

E-Commerce Operations Manager

Job Description - E-Commerce Operations Manager

Similar E-Commerce Operations Manager Jobs in Hong Kong

Mobile Apps