Our client is a telecommunications operator delivering enterprise and digital network solutions in Hong Kong.
Your new role In this position, you will:
Support pre-sales technical proposals for enterprise private network solutions, including:
Network Management Systems (UEMS / UNMS)
User Experience Management Systems
Business Operations Support Systems (BOSS)
Data communication network solutions
Provide technical management during project delivery and handle key technical issues during after-sales support.
Design, configure, integrate, and maintain enterprise and telecom network systems, ensuring stable, secure, and high-performance connectivity.
Support integration, interfacing, debugging, and docking between:
Enterprise private network systems and the main operator network
Network management, BOSS, CRM, billing, settlement, and core network systems
Participate in business process planning, solution implementation, and preparation of technical documentation, testing reports, and acceptance deliverables.
Conduct network performance monitoring, troubleshooting, and optimisation for data communication and management systems.
Coordinate with subcontractors and internal teams for technical alignment, system testing, acceptance, and delivery progress tracking.
Collaborate with cross-functional teams to integrate data communication solutions with wireless, core, and transmission networks.
What you'll need to succeed
Bachelor's degree in Electronics / Telecommunications / Information Engineering or equivalent
At least 3-5 years of relevant experience, including:
Network system management
Project delivery and technical coordination
Strong understanding of telecom operator architectures, including:
Network management systems and user experience management systems
BOSS, CRM, and billing system architectures
Solid knowledge of telecom business processes, such as:
Account opening, SIM card issuance, service activation, billing integration, and customer work order handling
Familiarity with 3GPP 5G-related processes and protocols
Strong knowledge of enterprise and telecom data communication networks, including routing, switching, and network protocols
Understanding of interaction logic among CRM, business analytics, settlement systems, and core networks
Strong analytical and problem-solving abilities, with excellent communication and teamwork skills
Good command of written and spoken English, Cantonese, and Mandarin
What you need to do now
If you're interested in this role, click 'apply now' or contact Farrah Tang at 5741 7795. You may also share your updated CV via [email protected].
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