Executive Assistant

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

KEY RESPONSIBILITIES

Executive Support & Strategic Calendar Management

• Proactively manage and optimize the Regional Managing Director's intricate calendar, including scheduling meetings, appointments, and extensive travel arrangements, anticipating needs and resolving conflicts efficiently.
• Coordinate and maintain team rosters and schedules, ensuring alignment and effective resource allocation.
• Prepare and compile highly confidential documents, reports, and presentations, ensuring accuracy, adherence to brand standards, and timely delivery.

Meeting & Event Coordination

• Orchestrate the end-to-end planning and execution of internal and external meetings, including strategic scheduling with senior executives and external partners, preparing comprehensive agendas, coordinating all logistical requirements, and distributing materials.
• Attend meetings as required to accurately record minutes, track action items, and ensure timely follow-up on commitments.
• Organize and facilitate team-building activities, workshops, and other internal events to foster team cohesion, engagement, and a positive working environment.

Office & Administrative Operations

• Oversee general office administration, ensuring a well-organized, efficient, and professional working environment.
• Manage office supplies, equipment, and vendor relationships, ensuring optimal resource availability, cost-effectiveness, and adherence to procurement policies.
• Coordinate seamlessly with IT and other relevant departments to ensure proper setup and functionality of workstations for new hires and existing team members.
• Handle expense reports, invoices, and other financial administrative tasks with meticulous accuracy, discretion, and adherence to company guidelines.

After-Sales Support

• Coordinate the reporting of After-sales cases to the HQ Quality Team via online tools.
• Liaise with the Regional CS Team for spare parts orders and follow-up.
• Facilitate the delivery of Goods between customers, boutiques, wholesale partners, and repair vendors.
• Assist in the circulation of after-sales newsletters to Chloe stakeholders.
• Support the coordination of monthly virtual defective stock clearance.

JOB PROFILE

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 3-5 years of progressive experience as an Executive Assistant supporting senior management within a multinational corporation (MNC), preferably in the luxury sector.
• Exceptional organizational and time management skills, with a proven ability to prioritize tasks, manage multiple deadlines, and maintain meticulous attention to detail in a fast-paced environment.
• Advanced proficiency in Microsoft Office and other relevant digital tools and communication platforms.
• Demonstrated high level of discretion, integrity, and professionalism when handling sensitive and confidential information.
• Proactive, resourceful, and adaptable, with a strong "can-do" attitude, excellent problem-solving capabilities, and a keen ability to anticipate needs.
• Strong interpersonal skills, capable of building effective relationships and communicating professionally with internal and external stakeholders at all levels.
• Ability to work independently with minimal supervision while also functioning as a collaborative and supportive team member.

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