Executive, Sales Admin

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).



foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!



If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.

foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide.

About the Role:

 

As a Sales Admin at foodpanda Hong Kong, you’ll play a key role in supporting the Sales Team in operational and administrative tasks. Your primary focus will be on enabling the team to operate more efficiently by handling key processes like contract signing, onboarding new restaurant partners, and ensuring the smooth activation of new vendors on the platform. By improving the productivity of the Sales Team, you’ll contribute directly to foodpanda’s growth and success in the market.

Key Responsibilities:

• Support the Sales Team with operational tasks, including preparing and processing contracts for new restaurant partners.

• Assist in onboarding new restaurants, ensuring all necessary steps are completed for a smooth activation on the platform.

• Source and upload high-quality, dish-level photos for new restaurant menus to enhance the customer experience.

• Liaise with restaurant partners who have recently onboarded to solve their operational issues and ensure their success on the platform.

• Handle ad hoc requests from team leads to support overall team objectives and priorities.

• Monitor and ensure the high performance of newly onboarded restaurants by coordinating with internal teams and providing necessary support.

Who You Are:

Must-Have Qualifications:

• A proactive, organized, and detail-oriented individual with strong time management skills.

• Excellent communication and interpersonal skills, fluent in both English and Cantonese.

• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint) and other operational tools.

Nice-to-Have Qualifications:

• Previous experience in sales support, administrative roles, or the food and beverage industry.

• Familiarity with Hong Kong's restaurant landscape or delivery platforms.

• Comfortable working in a fast-paced environment with tight deadlines.

What We Offer:

• A dynamic and fast-paced work environment.

• Real ownership and responsibility from day one in a growing, global tech company.

• Opportunities for personal and professional development through coaching, mentorship, and learning resources.

• A vibrant, international team that values diversity, inclusion, and collaboration.

• A fun and supportive atmosphere with regular team gatherings and company events.

• Comprehensive benefits package including free food, health and dental insurance, and access to ongoing learning and development programs.

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.