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Field Service Supervisor - Operations Department

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Number of Applicants

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Job Description - Field Service Supervisor - Operations Department

Responsibilities:

  • Prepare and present pest control reports for client and management review.
  • Coordinate with other departments on project implementation and monitor progress.
  • Respond to complaints and resolve issues to ensure customer satisfaction.
  • Review service materials, equipment, vehicles, and techniques to improve productivity and cost-effectiveness.
  • Deliver on-site and classroom training for the team.
  • Manage and develop the team to improve performance and meet KPI targets.
  • Ensure the team delivers excellent service to all customers.
  • Handle ad hoc projects as assigned.
  • Higher Diploma or above.
  • Minimum 3 years of relevant experience at a supervisory or management level.
  • Self-motivated and able to work under pressure with a strong sense of responsibility.
  • Detail-oriented, well-organized, and responsive.
  • Excellent customer service, interpersonal, and presentation skills.
  • Good command of spoken and written English and Chinese.
  • Proficiency in MS Office applications.
  • Ability to perform outdoor work as required.

Are you interested? Here's what you can expect when you join us:

  • Competitive salary package and 13-month salary.
  • 6 day work week with flexible working hours.
  • Paid public holidays, annual leave, and marital leave.
  • Comprehensive medical and dental insurance (including Chinese medicine and acupuncture).
  • Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services).
  • Offer learning & development and Training program.
  • Excellent promotion opportunities and company culture.
  • Excellent company culture.
  • Staff recognition awards.
Original job Field Service Supervisor - Operations Department posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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