A global banking group is seeking an experienced fraud management and fraud prevention expert, to shape strategy and steer the evolution of cutting-edge fraud decision systems that protect customers across international markets.
About the role
As a global fraud management lead, you will support first line of defense, safeguard customer credit journeys, influence high-impact product roadmaps, drive transformation across complex landscapes, and act as a trusted expert in card fraud prevention.
Responsibilities
Shape and contribute to the Cards and Customer Contact Management strategy across the global fraud landscape.
Lead the development and delivery of the fraud decision-systems product roadmap, ensuring strong value and alignment with wider business strategy.
Guide Product Owners in designing, building, and deploying global strategic fraud-decision capabilities and platforms.
Manage and influence stakeholders at all levels, drive effective engagement, priority decisions, and clear communication.
Own and lead the prioritization process within the SVS to support agile ways of working and maximize business outcomes.
Act as a subject matter expert for global fraud products, supporting regional teams and sharing best practices.
Monitor industry trends and emerging fraud technologies, providing insight to inform product evolution and strategic direction.
Requirements
At least 8 years of experience in fraud prevention, including deep understanding of fraud typologies, mitigants, and technologies.
Proven experience in product management and delivering change across complex business and technology environments.
Solid understanding of fraud-related data, including modelling, acquisition, governance, and approvals.
Exposure to analytical modelling techniques, ideally within fraud decisioning or customer-outcome-driven systems.
Strong commercial and financial acumen, with the ability to balance risk, value, and customer impact.
Excellent understanding of external regulatory, competitive, and industry landscapes.
Demonstrated ability to work effectively across markets with a global mindset and strong stakeholder management skills.
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