FSR (Sales Associate) - Filipino Speaker

Company : Fxcm

Job Type : Full Time

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Number of Applicants

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Job Description - FSR (Sales Associate) - Filipino Speaker

Job Details

Summary / Job Purpose
To help grow our Asian market, we are looking for young, energetic individuals who can speak Filipino proficiently to join us in our Hong Kong office.

Principal Duties and Responsibilities

Identifying and targeting clients and partnerships in the Philippines market

Building and maintaining relationships with clients through regular communication and high-touch service through phone calls, chats and email

Providing exceptional service and support to both new and existing clients to ensure maximum satisfaction

Act as a liaison between the company and our clients, proactively managing expectations and addressing any issues that may arise

Keeping up-to-date with industry trends and developments in the global financial markets and stay ahead of the competition

Consistently take initiative to learn about the markets, FX industry and organization platforms and products

Consistently achieve departmental and individual metrics

Coordinate and collaborate with managers from sales and other departments to work on different projects aiming to effectively improve the metrics and incentivize the growth of the region

Critical Knowledge, Skills & Experience Job Holder should have:

Native in Filipino language and fluency speaking in English is a must. Manage to speak in other South East Asian language(s) is an advantage.

Bachelor Degree preferred but not necessary if the jobholder has 1 to 2 year sales relevant experiences.

Strong MS Office skills.

Effective communication skills, analytical skills and adaptable.

Critical thinking and problem solving skills.

Enthusiastic about customer service and problem solving.

Ability to navigate basic and advanced mathematical examples with proficiency and accuracy - an advantage.

Career minded and interested in long-term career growth.

Fresh graduates / no experience in Finance industry are also welcome, formal on-the-job training will be provided.

Candidate with relevant Sales experience in finance, banking or insurance related industry would be considered as Sales Associate.

Ideal candidate should be eligible to work in HK.

IANG Visa Holders are Welcomed.

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