Guest Services Officer (Reservations) 客戶服務主任 (訂房部)

We Do Care at The Harbourview  

The Harbourview, a 320-room hotel, conveniently located at the waterfront of Wanchai, is now inviting qualified applicants for the following position:-

Job Responsibilities:

• Handle daily reservations received by phone, fax, email and online channels;
• Answer all incoming enquiries promptly and professionally according to hotel standard;
• Update and keep proper records of all reservation correspondence.

Job Requirements :

• Diploma holder or above in Hospitality Management or related disciplines;
• 1 years or above relevant experience in hotel industry is preferred;
• Pleasant, energetic with positive service attitude and excellent interpersonal skills;
• Good communication skills in both English and Chinese including Putonghua;
• Fresh graduates & IANG are also welcome.

Benefits:

• Discretionary Bonus 酌情性花紅
• 7-8 days off per month 每月7-8天有薪例假
• 12 days Annual Leave 12天有薪年假
• Birthday Leave 生日假
• Family Leave 家庭友善假
• Free Duty Meal 免費員工膳食
• Medical Benefits 醫療及住院計劃
• Staff Discount 員工優惠

Interested applicants please apply with full resume, expected salary and contact telephone number to Human Resources Manager, The Harbourview, No.4 Harbour Road, Wanchai, Hong Kong or via e-mail: [email redacted, apply via Company website]

Personal data provided will only be used for the purpose of employment application to the Hotel. Applicants not invited for an interview within 2 months should consider their applications unsuccessful.