Head of Admin & EA to CEO - Insurance

We are seeking a highly organised, proactive, and professional Executive Assistant (EA) to the CEO who will also serve as the Head of Administration. This dual-role position requires strong executive support capabilities combined with leadership in managing administrative operations across the organisation.
The ideal candidate will act as a trusted partner to the CEO, ensuring efficient daily operations, while also driving administrative excellence, governance, and workplace effectiveness in a regulated insurance environment.
Key Responsibilities
1. Executive Assistant to CEO

• Provide high-level executive support to the CEO, including calendar management, meeting coordination, and travel arrangements
• Take accurate, concise, and professional meeting minutes, capturing key discussions, decisions, and action items
• Prepare and review correspondence, reports, presentations, and board materials
• Act as a point of contact between the CEO and internal/external stakeholders, including regulators, partners, and senior management
• Manage confidential and sensitive information with discretion
• Coordinate executive meetings, including Board and senior leadership meetings, and ensure timely follow-ups
• Track key business priorities and ensure timely execution of action items

2. Head of Administration

• Oversee all administrative and office operations, ensuring efficiency, cost control, and service quality
• Lead and manage the administration team (office services, facilities, procurement, reception, etc.)
• Develop and implement administrative policies, SOPs, and governance frameworks
• Manage office facilities, vendor relationships, and contracts (e.g., leasing, maintenance, office services)
• Ensure compliance with corporate policies, regulatory requirements, and health & safety standards
• Drive cost optimisation initiatives and monitor administrative budgets
• Oversee business continuity planning (BCP) for office operations

Requirements

• Bachelor's degree in Business Administration, Management, or related field
• 8-12 years of experience, with at least 5+ years as an Executive Assistant to C-suite level and 3+ years in administration or office management leadership.
• Experience in insurance, financial services, or highly regulated industries is preferred.
• Exceptional organisational and time management skills
• Strong communication and stakeholder management abilities
• High level of professionalism, discretion, and integrity
• Strong leadership and team management capabilities
• Ability to multitask and manage competing priorities in a fast-paced environment
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Strong problem-solving and decision-making skills

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.