Head of HR / HR Lead

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Head of HR / HR Lead | FMCG, Nutrition, Supplement, Healthcare

The Company is a well-established, Hong Kong-based leader in the pharmaceutical / nutrition / supplement / healthcare sectors, renowned for its commitment to quality, innovation, and expertise. With a strong presence in regulated markets, the firm delivers high-quality products and services to a diverse customer base, including retail consumers, healthcare professionals, and institutional partners.

Amid rapid growth and evolving industry standards, the company is seeking a strategic and pragmatic Head of HR / HR Lead to lead its human resources operations in Hong Kong. This leadership role will be instrumental in driving HR strategy, fostering a high-performance culture, and ensuring compliance with regulatory requirements while supporting business transformation. Reporting to senior leadership, you will oversee a team of five HR professionals, leading talent management, employee relations, HR operations, driving HR strategy, fostering a high-performance culture, and ensuring compliance with regulatory requirements while supporting business transformation in a dynamic regulatory landscape. 

Responsibilities

• Develop and execute a comprehensive HR roadmap, prioritizing organizational change, talent acquisition, retention, and development to align with business scalability and objectives across Hong Kong, factory, and retail operations.
• Lead transformative change management initiatives to shift a traditional, KPI-driven, sales-focused culture toward one that emphasizes innovation, collaboration, and long-term growth.
• Oversee daily HR operations, including recruitment, compensation and benefits, performance management, employee relations, and training, ensuring seamless service delivery and a motivating work environment.
• Lead talent management initiatives, including sourcing, career planning, and employee retention strategies, to build a robust and engaged workforce capable of achieving new organizational milestones.
• Establish and maintain HR policies, governance, and documentation to ensure compliance with Hong Kong and PRC labor laws, regulatory standards, and industry best practices.
• Collaborate cross-functionally with executive and business stakeholders to assess HR needs and implement practical, cost-effective solutions that reset expectations and support organizational goals.
• Coordinate with the PRC HR team to ensure effective communication and alignment on regional HR initiatives and policies, with occasional travel to the PRC as required.
• Stay abreast of local legislative updates and emerging HR trends to maintain competitive and compliant HR practices.
• Lead and mentor a small HR team of five, fostering professional growth, setting clear goals, and driving high standards of service delivery with a firm, strategic approach.
• Act as the lead point of contact for HR matters during audits, compliance reviews, and regulatory interactions.
• Participate in ad-hoc assignments to support the companys broader business objectives.

Qualifications

• Bachelors degree in Human Resources Management, Business Administration, or a related discipline; Masters degree strongly preferred.
• 12+ years of experience in HR generalist roles, with at least 5 years at a managerial level, preferably within pharmaceuticals, retail, manufacturing, or FMCG industries.
• Proven expertise in change management, with a track record of transforming traditional, KPI-heavy, sales-driven cultures into dynamic, forward-thinking environments.
• Strong knowledge of Hong Kong and PRC labor laws, statutory requirements, and HR best practices; familiarity with ISO systems is an advantage.
• Demonstrated ability to deliver compliant, efficient, and employee-centric HR operations in dynamic, multi-jurisdictional environments.
• Strategic and firm leadership style, capable of resetting expectations and driving organizational change, rather than a nice-first approach.
• Proven experience managing HR projects, stakeholder communications, and cross-functional collaboration.
• Professional certifications such as SPHR, GPHR, or similar are highly valued.
• Exceptional leadership, communication, and problem-solving skills with a hands-on, collaborative, yet resolute approach.
• Strong analytical skills, detail-oriented, and able to multitask while meeting tight deadlines in a fast-paced environment.
• Proficiency in spoken and written English, Chinese, and Mandarin; strong computer skills.
• Candidates with less experience may be considered for a Senior HR Manager role.
• Immediate availability is highly preferred.

Apply / Refer a Friend

Interested parties, please send your CV / LinkedIn profile to Scarlett Chan at [email protected] or apply directly.

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Please note that only shortlisted applicants will be contacted.