Head of HR Planning & Control

Key Accountabilities:

HR Planning

1. Support the CHRO to drive the HR teams in overall planning and formulation of HR strategies, tracking and reporting to management / board-level committees.
2. Act as focal point for leading exercises related to HR governance initiated by group companies. Liaise with relevant stakeholders, within or outside Human Resources Group (“HRG”), to ensure effective and proper completion of such.

HR Policy & Control

The Business Control Function within the HRG is an independent function which oversees all risk issues applicable to the unit in a consolidated manner, including but not limited to the Operational Risk and Conduct issues. As the first line of defence of the unit, the Business Control Function will be led by the Business Control Head with designated accountabilities as below:

1. Be responsible for implementing corrective actions to address process and control deficiencies.
2. Be responsible for maintaining effective internal controls and for executing risk and control procedures on a day-to-day basis.
3. Identify, assess, control, and mitigates risks, guiding the development and implementation of internal policies and procedures and ensuring that activities are consistent with goals and objectives.
4. Design and implement detailed procedures that serve as controls and supervise execution of those procedures.
5. Guard against possible financial / non-financial losses and supervisory actions through the implementation of effective risk governance framework and controls.
6. Ensure adequate policies, procedures, guidelines and practices are in place to address all key risks applicable to HRG and that the same are aligned with the Bank’s, statutory and regulatory requirements.
7. Serve as the primary point of contact in HRG with all governance functions in the Bank.
8. Promulgate a positive risk culture and strong awareness of risk and controls within HRG.
9. Communicate latest regulatory development, risk and controls related updates applicable to the HRG to fellow staff members.
10. Ensure recommendations appearing in internal and external audit or review reports are adequately addressed and implemented in an appropriate manner.
11. Ensure compliance and highlight control breakdown, inadequate processes, and unexpected events.
12. Strengthen the Business Control Function through on-going review and improvement of its effectiveness in the implementation of risk and control governance framework and/or initiatives.
13. Provide guidance and support to the Business Operational Risk Officer and/or Conduct Officer (if applicable) which he/she supervises and remaining accountable for the risk outcome.
14. Take up such other responsibilities as may be required by the Group Head from time to time.

Employee Voice

1. Act as point of contact for employee relations issues such as whistle-blowing within the Bank in order to manage and resolve highly confidential and complex employee relations issues.
2. Oversee the effective, thorough, and objective investigations regarding allegations of policy violation from various reporting sources.
3. Review all staff violations cases and determine the disciplinary actions in accordance with internal disciplinary policy.
4. Lead team to manage the employee voice channel to drive improvement of HR policies, procedures, and practices.
5. Collaborate and partner with HR Business Partners, Compliance function and Fraud Risk Management Team to investigate, evaluate and implement follow up actions and solutions.
6. Lead to review and analyze any emerging / trend in conduct issues, coordinate improvement plan with the Bank Culture Reform Taskforce which is under the chairmanship of HRG.
7. Support all matters of Human Resources Management Committee which has oversight of disciplinary matters.

Business Continuity

1. Act as core team member of the Bank’s Business Continuity Management team. Assess the risk associated and formulate and drive the implementation of HR measures at bank-level to mitigate impacts brought about by the triggering events.
2. Act as BCP Coordinator for HRG to drive the deployment of the bank’s BCP within the group.

Requirements:

1. Degree holder in Human Resources Management or related disciplines. Degree in Law or qualifications in Legal Studies is an advantage.
2. Minimum 12 years of relevant experience in the banking industry.
3. Strong experience in HR risk and controls, employee relations, disciplinary cases handling, policy interpretation and investigations
4. Solid knowledge of Hong Kong Employment Ordinance, Banking Ordinance and all related regulatory requirements. Knowledge of HK Common Law is an advantage.
5. Preferably possess / obtain Core or Professional level of qualification under the HKMA Enhanced Competency Framework (ECF) on Operational Risk Management (ORM).
6. With logical mindset, good interpersonal and communication skills.
7. Good command of both spoken and written in English and Chinese (including Putonghua).
8. Proficiency in MS applications, including Excel, Word and PowerPoint.