Head of Operational Risk (Banks)

Our client is a leading retail and commercial bank in Hong Kong. They are seeking a leader to strengthen the bank's resilience and drive the continuous enhancement of its Operational Risk framework to keep pace with increasingly complex regulatory requirements.

Your Responsibilities

• Framework Governance & Strategy: Architect and maintain a robust Operational Risk framework. Lead a high-performing team to implement rigorous processes for risk identification, measurement, assessment, and control across all business lines.
• Operational Resilience, Monitoring & Control: Leverage your experience in operational resilience to oversee the end-to-end implementation of BCP and relevant OR-2 expectations.
• Establish and enhance monitoring, control, and oversight mechanisms for operational risk, including: Key risk indicators (KRIs), Control effectiveness monitoring and remediation tracking, Large-scale testing, drills, incident trend analysis, Incident management governance, including root-cause analysis and corrective action follow-up
• Executive Advisory & Reporting: Act as a trusted advisor to the business, senior Management and regulator. Deliver high-impact, actionable reporting that translates operational risk and resilience performance into strategic insights.
• Operational Oversight: Provide expert guidance to business units on risk-related matters, ensuring a proactive risk culture, and monitoring incident management and remediation effectiveness.

Key Requirements

• Minimum 10 years of professional experience in Operational Risk / Risk Management within the banking sector, including a few years of managerial capacity.
• Strong knowledge of banking operations and a sophisticated understanding of global market standards for operational risk control and non-financial risk management.
• Proven experience building operational risk monitoring and control frameworks (e.g., KRIs, KRAs, issue management, control testing, incident taxonomy).
• Demonstrated track record interacting with regulators (e.g., HKMA) and translating regulatory requirements into actionable bank policies, governance, and controls.

Credentials:

• Associate or Certified Operational Risk Management Professional designation:
• Associate Operational Risk Management Professional (AORP) or Certified Operational Risk Management Professional (CORP)
• A Bachelor's degree is required.
• Additional professional designations (e.g., FRM, CFA, ECF such as ORM/CRM/GSF/Compliance) are a plus.
• Mastery of both written and spoken English and Chinese (including Putonghua) for stakeholder engagement.

Interested parties please click Apply Now to submit your CV to us. For any enquiries and immediate response, please feel free to send you CV or contact Carrie Chan at [email protected]