Health Strategy and Development, Principal (Senior Manager)

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Drive the development of Health Proposition strategy and development of health value-added services and ecosystem, to meet evolving needs across customer segments and to achieve the company KPIs. Drive customer & channel engagement and capture market share through directing effective partnership development, channel communications and engagement programs.

Roles and Responsibilities:

• Develop and articulate the Health Proposition Strategy, incorporating market trends, customers preferences, inputs from management and channels
• Prepare business cases of Health Proposition projects and lead project development
• Develop and execute the proposition and ecosystem initiatives to deliver growth for health business and customer satisfaction
• Explore and develop new strategic partnership to create new value-added services and wellness programs to customers
• Strengthen the existing partnership relationship and streamline process and workflow to gain operation efficiency
• Develop new initiatives and tools to engage and support channel to deliver the Health Proposition
• Collaborate with different departments, Group Office and partners to drive and implement new initiatives to achieve the desired KPIs and business objectives
• Keep abreast of the market trend and practice; research and analyze the latest market trends and practices, and recommend alternatives for current Health ecosystem enhancements
• Ensure strict adherence to internal compliance/governance guidelines and market regulations
• Provide support to ad hoc projects and proposition initiatives arising from time to time.

Minimum Job Requirements:

• Degree in Insurance, Business or Healthcare
• Relevant industry experience with 8+ years of relevant healthcare experience is a must
• Strong strategy development skills and well-versed in proposition development
• Sound knowledge on insurance products as added advantage
• Capable to operate in a fast-paced environment, meet tight timelines with sometimes changing priorities
• Positive, proactive and can-do mindset to drive health transformations
• Work and thrive in an environment that challenges and empowers its people
• Agile mindset to deal with a constantly changing macroeconomic setting and customer behaviors
• Must be skilled in clearly articulating data and reports in a manner easily understood in oral and written format
• Must be collaborative and able to build internal and external relationships
• Customer centric and strong capabilities in business analysis and insights
• Excellent communication skills and proven project management experience
• Ability to work under pressure on multiple priorities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.