HR Officer, Human Resources

Key Areas of Responsibilities

BP Client Coverage

• Provide generalist support to assigned client groups , and any other generalist as required

• Co-ordination of HR services, projects and activities within client groups as required

• Establish, develop and maintain positive and highly functioning client relationships

• Answer general policy & procedure enquiries

Recruitment, Joiner and Transfer process (for own client groups and supporting the reporting manager)

• End to end management and execution of the recruitment, joiner, and transfer process, including but not limited to:

  • Providing support to hiring managers in determining the appropriate recruitment strategy

  • Coordinating with Talent Acquisition team on job posting or direct sourcing

  • Engaging recruiters and ensuring terms of business are agreed

  • Advising managers on the approval process and assisting to secure all appropriate approvals

  • Scheduling and coordinating interviews on behalf of managers, and conducting HR interviews

  • Preparation of offer letters and all other documentation

  • Ensuring appropriate pre-employment checks are completed, thoroughly reviewed, issues resolved and signed off in a timely manner

  • Ensuring work visas are secured as required

  • Management of the relocation process, ensuring relocations are executed efficiently and effectively in accordance with company policy

  • Liaison with Compliance and other departments as required for the onboarding of new and transferred staff

  • Ensuring joiner documentation and audit trails relating to new joiners are complete

  • Delivering new joiner inductions

Leaver Process

• Provide advice to line managers on termination processes and leaver administration

• Co-ordination of termination process (with support of the reporting manager as required)

• Conduct exit interviews, and ensuring exit statistics are captured

Correspondence and Documentation

• Ensure that the appropriate correspondence is in place to confirm key employment milestones such as probation confirmation, salary confirmation, promotion letters, contract extensions etc.

• Maintenance of org charts, role overviews and Job descriptions

• Complete all other administrative tasks supporting the HR BP function

Performance and Talent Management

• Administer and drive the performance appraisal process for assigned client groups

• Provide advice and guidance to staff and managers throughout the appraisal process

• Monitor appraisal completion in own client groups and follow up as required

• With assistance from the reporting manager, work with business managers to effectively manage and grow talent – including competency development, career planning etc

Employee Relations

• Provide general advice to business managers on policies, grievance and discipline management, terminations and leaver administration

• Escalate any ER issues in own client groups to the reporting manager and assist in managing these in accordance with Company policy

Projects and Initiatives

• Assist as required with global HR initiatives and processes, including but not limited to performance appraisal, market survey, salary review, bonus allocation, campus recruitment, internship program, etc.

• Ad-hoc involvement in local or global initiatives - examples include entity changes, acquisitions and/or integrations, corporate structures, new revenue lines etc.

• Assist HR BP team with generalist projects based on business needs

Requirements

• At least 2 years of relevant experience in a generalist or shared services HR function

• Bachelor’s degree in Human Resource Management or related disciplines; Master’s degree is preferred

• Strong analytical skills and high attention to detail

• Intermediate to advanced computer skills especially in Excel

• Enthusiastic, proactive good team player, willing to roll up the sleeves to get the job done

• Must be a proactive self-starter with the ability to meet deadlines

• Strong communication skills and ability to work effectively while multitasking

• Workday system skill is an advantage

• Excellent command of English and Mandarin, both in written and verbal

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