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About TMF Group
TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international corporate structuring, fund administration and structured finance – whether a company wants to globalize, or whether they need support to streamline existing operations.
With operations in more than 80 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge: helping to do business seamlessly across borders.
Job Purpose
HRP Pre Sales Solution Architect is responsible to devise high quality solutions that meets the business requirements of TMF customers. To ensure that the solutions are delivered “fit for purpose” and to agreed timescales. In most cases the solutions will be devised using existing tools and processes. Where bespoke solutions are agreed the correct levels of authorization, stakeholder agreements, and budgets are approved with the correct risk and issues addressed.
Key responsibilities
Pre-sales support Due Diligence investigation, workshops & documentation Business requirements definition Solution definition, design & specification Assist Project Managers with project scoping, definition & planning In conjunction with Project Managers, estimating development resource requirements & delivery timescales Interaction with IT, external providers including: Challenge, validation and support of solutions/designs proposedMonitoring quality/fitness for purpose of developmentsTesting & acceptance of deliverables Consultancy – internal & external Leading delivery teams Mentoring & staff development Working with Project Managers to identify and mitigate Issues & risks Reporting & escalation of concerns & issues Key requirements
Critical competencies for success
Ideal candidate will have solid Industry-based HR/Payroll knowledge and requirements analysis skills. Experienced in implementation & service design. Will display experience in or a tendency towards team and customer management. Demonstrable organizational, problem solving, managerial & motivational skills. Expect a person with this profile to be familiar with HR & payroll principals and legislation, with the ability to manage cross-functional teams delivering into projects. IT background or experience as a senior payroll/HR end-user an advantage. Technical (platform/database) knowledge an advantage but not essential. Must have excellent customer facing and across-the-board communication skills plus ability to operate safely & successfully at all levels within customer organization essential. Advanced analytical and solution design skills and the ability to “think big” in terms of overall strategic requirements and corresponding solutions are essential. Needs good analytical & problem-solving skills and very advanced communication skills specifically related to listening, facilitating workshops and conveying complex concepts verbally and in writing. Will need to be credible around customer’s senior & junior IT & Infrastructure technicians. Needs good analytical & problem-solving skills and very advanced communication skills specifically related to facilitating workshops and conveying complex concepts verbally and in writing. Technical skills/Job Specific skills
Self-organization / time management: Organized and executes tasks within the defined timeframe,Delivers outstanding work to tight deadlines and manage a diverse workload,Pays attention to detail and delivers high quality work products. Communication skills: presents and communicates effectively A minimum of 10 years’ experience in a relevant environment including experience as Service Manager Ideally 10+ of payroll / HR experience working in a client-facing environment, with a good track record of delivering against client requests. Ideally 10+ years of experience in an Operations related environment, with a prove ability to deliver cost effective solutions and service design Professional Qualifications
Fluent in English (additional languages is a plus) Proficient in Payroll and HR Services Professional project management training is a plus Other Leadership Characteristics
Effective problem solving. Self & Team member motivation. Analysis of & organizational decision making Interpersonal communication, sensitivity & empathy Customer satisfaction & service What’s in it for you?
Flexible working arrangements. Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities so you can take your career further within TMF.
No CV Required
How to get there?
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