Institutional Structured Products Client Solutions

Our client is an established financial technology firm in Asia providing a digital platform for cross-asset structured products. The platform supports financial institutions and wealth managers across key workflows including pricing, execution, and trade lifecycle / post-trade servicing.

The firm is expanding its client-facing team in Hong Kong and is looking for a commercially minded candidate who enjoys working between structured products, technology, and institutional stakeholders.

Role summary
This is a client-facing role combining relationship management, solution consulting, and project ownership. The successful hire will work closely with clients across Hong Kong, Singapore, and Taiwan, acting as a key point of contact and driving platform adoption and account growth.

Key responsibilities

• Manage and grow relationships with institutional clients in the region

• Lead engagements end-to-end, from initial discovery through delivery and ongoing expansion

• Understand client workflows and translate business needs into structured requirements

• Coordinate internal teams across product, technology, and operations to deliver solutions

• Drive adoption of platform functionality by identifying workflow gaps and proposing improvements

• Maintain client satisfaction through regular check-ins, feedback cycles, and issue resolution

• Manage priorities, timelines, milestones, and dependencies across multiple client requests

• Support commercial discussions, renewals, and expansion opportunities where applicable

Requirements

• Strong understanding of structured products and capital markets workflows

• Familiarity with structured product payoffs, pricing concepts, and lifecycle events

• Proven ability to work with stakeholders across front office, operations, and technology teams

• Strong communication skills and a consultative approach to client engagement

• Highly organized and able to manage multiple priorities independently

• Interest in technology and ability to learn new systems quickly

• 5+ years of experience in capital markets, structured products, consulting, or fintech

• Bachelors degree required; finance, engineering, or computer science preferred

• Excellent written and spoken English; Cantonese and/or Mandarin is a plus

Whats on offer

• Opportunity to join a fintech with strong traction across financial institutions in Asia

• Exposure to sophisticated cross-asset structured product workflows

• Collaborative environment with strong learning and career progression