IT Infrastructure Governance - Senior Analyst

• Certificate & Key Management: Oversee the end-to-end renewal process for SSL certificates and tokens, ensuring zero downtime and full audit compliance.

• Cloud Governance (Azure): Act as the gatekeeper for Azure provisioning, ensuring all requests strictly follow naming, tagging, and network security standards.

• Patching & Maintenance Lead: Spearhead the coordination of monthly server patching and security vulnerability remediation across the environment.

• Lifecycle Strategy: Proactively track and manage remediation for End-of-Life (EOL) and End-of-Support (EOS) hardware and software assets.

• Process Automation: Identify bottlenecks and leverage tools like Power Automate to streamline SOPs and operational governance workflows.

• Experience: Approximately 3+ years in IT Infrastructure, Governance, or a PMO coordination capacity.

• Technical Knowledge: * Solid grasp of SSL certificate management and Microsoft Azure provisioning.

  • Foundational understanding of server patching and basic networking (firewalls, ports, subnets).

• Tools: Proficiency in ServiceNow and a strong understanding of ITIL frameworks are highly preferred.

• Communication: Fluency in English, Cantonese, and basic Mandarin is essential for vendor and stakeholder management.

• Mindset: A proactive troubleshooter who values automation and continuous process improvement.

Work within a stable, highly professional environment where governance is a top priority. You will have the opportunity to lead transformation in how infrastructure is managed and secured.

Interested in exploring this? Please reach out with your CV or message me directly for a confidential chat!

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