IT Support & Software Developer (ITSSD)

Responsibilities:

• Provide 1st level of phone support (during office & non-office hours) and deskside support services to internal business units and users;
• Assist in our security administration activities including but not limited to user provisioning, access control, endpoint management, threat prevention and networking maintenance;
• Assist in deploying IT system/application projects;
• General IT operations experience including but not limited to Workstation and Server Maintenance, Routine Backup and Restoration, and Helpdesk Services will be an advantage;
• Provide other IT-related support as required by the business;

 

Languages:

• Good command of spoken and written English and Chinese, Mandarin is an advantage;

 

General Competencies:

• Detail minded with an analytical mindset;
• Good communication skills with an ability to explain complex technical issues to non-technical business users;
• Team player;
• Well-organized, Self-motivated, responsible and able to work independently;

 

Requirements:

• MySQL and Python experience;
• Experience with design, development and implementation of API / REST services;
• Experience with Linux Operating Systems;
• Knowledge of current transformation technologies such as XML and JSON, is an advantage;
• Knowledge in computer hardware, enterprise servers, network, or mobile devices, is an advantage;
• Prepared to work under pressure;
• Immediate availability is preferred;
• Required to work overtime or whenever needed;

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.