IT Support Specialist (5/ 5.5 days work)

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.

The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.

With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.

For details, please visit to our company web site at

Job Responsibilities:

• Provide deskside (maintenance) support on hardware, software and application for user
• Provide helpdesk and remote IT support if necessary
• Provide network and server support (backup and monitoring)
• Assist in managing hardware & software inventory and maintain up-to-dated inventory record
• Communicate with vendors for all IT related work such as facilities purchasing and repairing

Requirements:

• Diploma or above in Computer Science or related discipline
• 1 year or above IT support experience
• Knowledge of MS Windows, Office 365 and Exchange Mail
• Hands on experience in PC problem diagnosis and end user support
• Experience in supporting Windows Server & Linux platform will be an advantage
• CCNA / MCP / MCSE holder is preferred, but not a MUST
• Knowledge of LAN / WAN and TCP / IP
• Can work under pressure and independently
• Good analytical and problem solving skills
• Good team player, self-motivated, communication skills and hard-working
• Good command of spoken and written English and Chinese
• Immediately available is preferred

Working Location:

• Kwun Tong/ San Po Kong /Central

Working Hour:

• Monday - Friday / Althernative Saturday 

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