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L2 Desktop Support Engineer - FSI Enterprise- Multiple Headcounts

icon building Company : Teksystems Hong Kong
icon briefcase Job Type : Full Time
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Job Description - L2 Desktop Support Engineer - FSI Enterprise- Multiple Headcounts

  • Large FSI Enterprise
  • M365 Desktop support and Transformtation Projects
  • Competitive Salary and Career Growth
Our client, a FSI Enterprise firm, is seeking a skilled and customer-focused L2 Desktop Support Engineer to join their IT team. This role is critical in ensuring seamless end-user experience across M365 applications and desktop environments. You will be responsible for troubleshooting, supporting, and optimizing Microsoft 365 services and desktop systems within a secure environment.

Key Responsibilities
  • Provide level 2/3 desktop support for end-users, with a focus on Microsoft Office (Word, Excel, Outlook), trading systems, and other business applications.
  • Build, configure, and deploy desktops/laptops for new joiners and equipment refresh cycles.
  • Support video conferencing systems and meeting room technologies for daily operations and corporate events.
  • Manage user moves (office relocations), ensuring seamless transition of IT equipment and connectivity.
  • Lead PC migration projects (data migration, Windows OS upgrades) with minimal disruption to users.


Requirements
  • Proven experience in desktop support and Microsoft 365 administration
  • Strong knowledge of Windows 10/11, Microsoft Office Suite, and collaboration tools
  • Excellent communication and problem-solving skills
  • Banking or financial services experience is a plus
Original job L2 Desktop Support Engineer - FSI Enterprise- Multiple Headcounts posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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