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This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Workplace Operations Systems and Support Specialist. This role is pivotal in ensuring the seamless functioning of essential workplace applications and technical tools across the organization. By providing top-notch operational and technical support, the Specialist enables legal personnel to execute their duties with maximum efficiency and confidentiality. The position includes maintaining software systems, managing hardware assets, and ensuring secure access to critical applications. Your impact in this role will directly enhance team productivity and compliance with legal obligations. This is a remote position based from any location in the U.S.
Accountabilities
- Maintain backend administration for workplace applications and platforms to ensure uninterrupted access for legal teams.
- Provide first-level technical troubleshooting and user guidance to resolve issues impacting casework.
- Collaborate with vendors and IT services to escalate and resolve technical issues efficiently.
- Track and manage IT hardware inventory including laptops and communication devices.
- Coordinate equipment distribution, retrieval, and lifecycle tracking for all employees.
- Act as the primary technical support resource for legal personnel requiring system access.
- Create documentation and training materials for recurring platform issues.
- Manage the organization's shared operations calendar and track HR-related events.
Requirements
- Undergraduate degree with 1 year of relevant experience or high school diploma with a minimum of 5 years of relevant experience.
- Fluent in English; fluency in Spanish is preferred.
- Minimum of 2 years of experience in technical operations or asset management.
- Strong analytical skills and problem-solving abilities.
- Experience coordinating across departments in a multi-site environment.
- Proficient in Microsoft Office Suite and knowledgeable about Microsoft products.
- Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
- Experience working in a remote environment is preferred.
Benefits
- Medical, dental, and vision insurance with 100% coverage for the employee's portion.
- Pre-tax flexible spending accounts for medical and dependent care.
- Pre-tax transit and parking spending accounts.
- Employer-paid life and accidental death insurance.
- Employer-paid short and long-term disability insurance.
- Wellness initiatives including trainings and employee assistance programs.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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